I would consider myself an optimist. I'm pretty laid back, I enjoy most people and I'd say I have a smile on my face slightly more than the average person does.
I can be extremely patient when necessary, and I think I have at least a little talent for making light of sticky situations and trying to pull some good out of bad.
That said, some things just piss me off. (Pardon my...French?)
I won't bore you with the challenges of my job - because everyone has them and mine are no worse than yours are or will be - but I will share some survival strategies I've figured out by necessity. Trust me, they're good to keep in mind.
1. FOCUS ON WHAT'S GOING RIGHT. This seems like a no-brainer, I know, but it's amazing how quickly negative thinking can get out of hand, especially when you have negative things to think about. Obviously you have to spend some time on the not-so-good, but those floating minutes where your brain could wander anywhere? Send it to the light side. Make a list, even if it's just in your head, of what you've accomplished - fun or not, done's done.
2. HAVE A PLAN. I was not blessed with the organizing gene. I can do it, but it takes a lot more effort for me than for those who think in straight lines, smart charts and clean desks. But it's worth every bead of sweat. In times of work chaos, having a very clear to-do list, for example, is a savior. Or a list of steps to accomplish a task. Or a good, solid work schedule. Thinking, "This is what's gotta happen, no matter what's going on out there," is a good way to keep moving forward and limiting distractions, frustrations, pouting in your cubicle, etc.
3. REMEMBER THE MISSION. If you're working for a nonprofit, it's not to work short hours and get rich and famous. It's because you believe in the cause you're working for. You don't have to tell me how easy it is to forget that when you're painfully plugging away at some menial task, but thinking that in some way that copying or emailing or phone-answering is contributing to the organization achieving its goals (which, remember, are your goals, too). Tricky, yes, when you're fighting with the computer or jamming the photocopier for some seemingly stupid thing, but that's making it possible to accomplish everything else. If you have to go as far as pasting your organization's mission statement to your monitor so you don't forget, I won't judge.
4. TALK. If you know me at all, you'll assume I've got this one covered. Far from it, in fact, though I see the importance. Sometimes, particularly if you're in a position that's never existed before or is changing, your organization won't exactly know what to do - and not do - with you. You need to speak up if something's impossible or inefficient or inappropriate, if you need more tools to do your job, if you feel a disconnect between what you (thought you were) hired to do and what you spend your days doing. I'm very much a suck-it-up-and-make-it-happen kind of person, but sometimes to my own detriment. Talking with your supervisor and coworkers can raise issues they probably haven't thought of and quite possibly get you AND them what you need and want.